Tag Archives: Mercury Insurance Group

Dangers of ‘Connected’ Vehicles

Mercury Insurance is launching a campaign to educate the public and policyholders about the dangers of ‘connected’ vehicles. Improvements in technology that often have the goal of making vehicles safer are turning cars into 4,000-pound computers on wheels, vulnerable to being hacked.

Mercury is providing this online informational site allows your customers and consumers to enter their vehicle make, model and year to score its vulnerability on a scale of 1 to 6 and learn about specific ways a hacker might be able to unlock or even take control of it.

https://blog.mercuryinsurance.com/how-hackable-is-your-car/

Tips for Protection

Forbes reports that by the year 2020, there will be 152 million connected cars worldwide. Connected vehicles transmit wireless signals and radio waves, making them susceptible to thieves who can, among other things, hack into a car’s electronic ignition and steal the vehicle. They can also remotely take control of the vehicle away from its owner while driving, which can lead to a potentially dangerous situation out on the road.

Mercury Insurance recently connected with cybersecurity expert Craig Smith to learn how consumers can protect their vehicles against cyberattacks. The author of “The Car Hacker’s Handbook,” shared the following tips:

  • Remove dongles when the vehicle isn’t in operation. A dongle is a small device that plugs into the on-board diagnostics port under a car’s dashboard and can be used to monitor driving habits and a vehicle’s performance. Some companies offer apps that connect to them via Bluetooth to monitor driving habits that can help improve gas mileage or measure the miles you drive to set accurate insurance rates. Consumers who wish to use a dongle in their vehicles should try to use it sparingly and take it out of the car when it isn’t being driven.

Note: Since these devices can increase the risk of a cyberattack, Mercury doesn’t use this technology to monitor our customers’ driving habits.

  • Lock key fobs in a metal drawer or refrigerator. Cybercriminals can break into a vehicle to steal its contents by intercepting the key fob signal to open the vehicle, then tricking the vehicle into thinking the owner’s electronic key fob is closer than it really is. This type of attack involves amplifying the key fob’s signature and is mainly a concern when vehicles are parked on the street.

Placing keys in a metal drawer or refrigerator at night can help protect against this kind of hacking activity by blocking out or reducing the signal of the keys so that they aren’t transmitting when not in use. Parking in a well-let area will also help if you don’t have access to a garage.

  • Disable in-car wireless services. Remote hackers will look for vulnerabilities in a device that is capable of wireless communications that transmit through cellular or radio waves, such as Wi-Fi.Wireless systems like telematics, satellite or digital radio, internet, Bluetooth or wireless key fobs can provide entry points for attackers. Refer to your vehicle’s owner’s manual to see what features the vehicle has and then decide which wireless systems are important and only enable those options. The other systems should be disabled.
  • Visit your service department if you suspect you’ve been hacked. There are no pre-determined signs if a vehicle has been hacked, so if your vehicle is performing strangely, take it into the dealership to discuss the problem. It could just be a normal configuration problem or a bug in the particular software version the car’s computer is using.

How Hackable is Your Car? Enter your vehicle details in Mercury’s infographic to see.

Additional Resources

Stricter Laws For Hand-Held Devices While Driving

cell-phone-in-hand-while-driving

What Californians Need to Know About Assembly Bill 1785

Smartphone technology is ever-evolving and while these phones conveniently allow us to carry the Internet in the palm of our hands, they’re also a source of distraction for modern-day drivers.

Many states have passed laws against hand-held cell phone use to combat distracted driving, and California’s is about to get stricter.

Distracted driving has declined since 2009 due to laws regulating cell phone use for drivers, but it continues to be a big problem and it’s the cause of many collisions.

The new law Governor Jerry Brown recently signed, Assembly Bill 1785 (AB1785), prohibits ALL hand-held use of electronic devices while driving. Drivers should be encouraged knowing that the law is intended to protect them by keeping their undivided attention on the road. So, put down those smartphones while driving because it’s now against the law to:

  • Read, write or send a text message.
  • Hold your phone and talk.
  • Check or post to social media.
  • Take a video.

Basically, it’s against the law to use technology in your hands in any way while behind the wheel.

This new law requires drivers to mount their smartphones to the windshield or dash, similar to the mounting of GPS devices in vehicles, provided that the device’s use is activated by a simple swipe of the screen to turn features on or off. These conditions impose much stricter rules surrounding cell phone use in vehicles with the aim of reducing distracted driving crashes that are caused by smartphone or electronic device use.

Mercury Insurance wants to remind everyone that distracted driving is not worth the risk. Visit our Drive Safe website for driving tips, vehicle tips and tools to help keep you and your family safe behind the wheel.

 

Mercury 50 Year Anniversary

Mercury Insurance Group is celebrating its 50 year anniversary. Mercury Insurance Group began in 1962 and still believes in the old-fashioned concepts of integrity, hard work and dedication. Mercury Insurance believes that the customer always needs to come first, and the founder of the company has stated that it is very important to him that his customers are always taken care of no matter how many years pass and how the insurance industry changes. The founder of Mercury Insurance, George Joseph, believes that Mercury Insurance Group can establish personal relationships with the help of their exceptional staff of agents.

The company cuts back on nonessential items of overhead so that they can offer the best possible prices to their customers. The company has been named four times as one of Forbes’ America’s Most Trustworthy Companies. They believe that a personal touch is very important in all business dealings. They also believe that while technology is a wonderful boon to society today, it is not a replacement for personal care. The company believes that this individual service and their low overheads have contributed to their success.

For more information about Mercury Insurance Group and the Mercury 50 Year Anniversary contact Integrity First Insurance or watch this video on YouTube.